Terms and Conditions seni108 – Malaysia Platform Terms of Use

1 Introduction & Acceptance of Terms

Welcome to seni108, an online entertainment platform operating under the domain seni108.fun. These Terms and Conditions constitute a binding agreement between you ("Member" or "User") and seni108 ("Platform", "we", "us") regarding your use of all services, games, and features provided through the seni108 website and mobile app.

By registering an account, making any deposit, or using any part of the seni108 platform, you hereby confirm that you have read, understood, and agreed to be bound by all terms stated herein, including our Privacy Policy and Responsible Gaming Policy, which form part of these Terms and Conditions.

If you do not agree with any part of these terms, you are advised not to use the seni108 platform. Continued use following any changes to these Terms and Conditions will be deemed as acceptance of the amended terms.

2 Member Eligibility

To register and use the seni108 platform, you must meet all of the following eligibility requirements:

• Aged 18 years and above on the date of registration and at all times during use of the platform.
• Residing in or accessing the platform from a region that does not explicitly prohibit online wagering activities.
• Having full legal capacity to enter into a binding agreement.
• Not currently banned, blocked, or excluded from any gambling platform due to addiction or at the request of an authorized third party.
• Register for personal entertainment purposes only and not on behalf of any third party or business entity.
• Not an employee, partner, service provider, or immediate family member of any of the above parties who has access to seni108's internal operational information.

Seni108 reserves the right to request identity verification documents at any time to ensure full compliance with member eligibility requirements. Failure to provide the requested documents within the specified period may result in temporary account suspension.

3 Registration & Account Management

Each member is only permitted to register and maintain one (1) active account only at seni108. Multiple account ownership by the same individual is strictly prohibited and may result in all accounts being closed and all balances and winnings forfeited without refund.

During registration, you are required to:

• Providing your full legal name exactly as it appears on your official identification document.
• Use a valid, active email address that belongs solely to you.
• Set a strong and unique password for your seni108 account.
• Providing an active phone number registered in your own name for verification purposes.
• Complete your profile information accurately and in full as required during the registration process.

Seni108 will conduct an identity verification (KYC) process before processing the first withdrawal or when cumulative transaction value reaches a certain threshold. The KYC process requires a copy of a valid identification document such as MyKad, passport, or a valid driving licence.

4 Deposit & Withdrawal

Seni108 supports a range of local payment methods including FPX, DuitNow, Touch 'n Go eWallet, and major Malaysian online banking. All deposits are processed instantly and credited directly to your account as soon as payment is confirmed by the payment provider.

Deposit Terms:

• The minimum deposit amount depends on your chosen payment method and will be displayed during the deposit process.
• All deposits must originate from a bank account or e-wallet registered under the same member's name.
• Seni108 does not accept deposits from third parties or unidentifiable sources.
• Any suspicious deposits will be temporarily frozen pending further verification.

Withdrawal Terms:

• Withdrawals can only be processed to a verified bank account or e-wallet registered under the member's name.
• Withdrawal processing time is between 2 to 4 hours for accounts that have completed the KYC process.
• Seni108 reserves the right to request additional documents for withdrawals exceeding a certain amount as an anti-money laundering precaution.
• The first withdrawal from a new account requires complete KYC verification before it can be processed.
• Any attempt to withdraw funds that have not yet met the bonus wagering requirements will be automatically rejected.

5 Bonus & Promotions

Seni108 offers a wide range of bonuses and promotions from time to time, including welcome bonuses, cashback, reload bonuses, and special festive promotions. Each bonus is subject to specific terms and conditions that will be stated alongside the respective offer.

General Bonus Terms:

• All bonuses are subject to wagering requirements that must be fulfilled before any withdrawal can be made.
• The wagering requirement for each bonus will be clearly stated in the relevant promotion terms.
• Bonuses may only be claimed once per member, household, IP address, device, or payment method, unless otherwise stated.
• Seni108 reserves the right to void any bonus suspected of being claimed fraudulently, including through the use of VPNs or false information.
• Any bonus value exceeding the stated maximum win cap will be automatically deducted at the time of withdrawal.
• Different games may contribute at varying rates toward the bonus wagering requirement — details will be specified in the terms of each promotion.

Seni108 reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice. Abuse of the bonus system, including arbitrage betting or using multiple accounts to claim bonuses, may result in cancellation of all bonuses and account closure.

6 Game Rules

All games offered at seni108 are operated using a random number generator (RNG) that has been independently verified to ensure genuine fairness and randomness. The outcome of every game round is final and cannot be disputed unless there is clear evidence of a technical system failure.

• In the event of a technical disruption or connection failure during gameplay, seni108 will attempt to restore the affected game session. If restoration is not possible, the affected bets will be returned to the member's account balance.
• Seni108 reserves the right to void any game round proven to have been affected by software malfunction or system error.
• Winnings resulting from the exploitation of bugs or system errors will not be paid out and will be voided.
• Each game has its own minimum and maximum betting limits, which are displayed within the respective game interface.
• The use of any automation tools, bots, or third-party software to play games is strictly prohibited.

7 Member Conduct & Responsibilities

Seni108 members are expected to conduct themselves with respect and responsibility while using the platform. The following are strictly prohibited:

• Using offensive, threatening, or harassing language toward the customer support team or other users.
• Attempting to hack, disrupt, or compromise the operations of the seni108 platform in any way.
• Sharing your account login details with others or allowing another person to use your account.
• Engaging in any activity that may be considered fraudulent, including the use of stolen credit cards or another person's bank account.
• Uploading or distributing any harmful, offensive, or unlawful content through the seni108 platform.
• Using a VPN or proxy to conceal your actual location in order to bypass regional restrictions.

Any breach of the above may result in immediate action including temporary account suspension, permanent account closure, or legal action where necessary.

8 Account Security

You are solely responsible for maintaining the security of your seni108 account login credentials. seni108 shall not be liable for any losses arising from unauthorised access to your account resulting from your own negligence.

• Use a strong and unique password that is not used on any other platform.
• Enable two-factor authentication (2FA) for an added layer of protection on your account.
• Never share your password, OTP code, or login details with anyone, including seni108 staff.
• Contact seni108 customer support immediately if you suspect any unauthorised activity on your account.
• Log out of your account once you have finished using the platform, especially on shared devices.

9 Account Freeze & Closure

Seni108 reserves the right to freeze or close any account for the following reasons:

• Evidence or suspicion of fraud, money laundering, or other illegal activities.
• Violation of any section of these Terms and Conditions.
• Requests from relevant authorities or regulatory bodies.
• Accounts that have been inactive for more than 12 consecutive months.
• Discrepancies between registration data and the KYC documents submitted.

If your account is closed for legitimate reasons not involving a breach of terms, any eligible net balance will be returned to you via the original payment method within a reasonable timeframe. You may also request to close your own account at any time through your account settings or by contacting customer support.

10 Limitation of Liability

Seni108 provides its platform and all services on an "as is" and "as available" basis. To the extent permitted by applicable law, seni108 makes no express or implied warranties regarding the continuous availability, accuracy, or suitability of the platform for any particular purpose.

• Seni108 is not liable for any indirect, incidental, or consequential losses arising from the use of or inability to use the platform.
• The total liability of seni108 to any member under any circumstances shall not exceed the amount deposited by that member in the 30 days preceding the arising of the liability claim.
• Seni108 is not responsible for service disruptions caused by factors beyond our control, including internet infrastructure failures, natural disasters, or government actions.

11 Intellectual Property

All content, designs, logos, trademarks, software, and other materials found on the seni108 platform are the exclusive property of seni108 or parties that have licensed them to seni108. You are not permitted to:

• Copying, distributing, or modifying any platform content without prior written consent from seni108.
• Using seni108 logos, brand names, or trademarks for any commercial or personal purpose without prior authorization.
• Reverse engineering or attempting to extract the source code of the seni108 platform software.
• Using any seni108 content in a manner that may harm the brand's reputation or commercial interests.

12 Amendment of Terms and Conditions

Seni108 reserves the right to amend, modify, or update these Terms and Conditions at any time at our sole discretion. Any material changes will be communicated to members via a notice on the website, registered email, or in-app notification at least 14 days before the changes take effect, unless immediate changes are required for legal or security reasons.

It is the member's responsibility to review the latest version of the Terms and Conditions. The "Last updated" date at the top of this document will always reflect the currently effective version. Continued use of the seni108 platform after the effective date of any changes constitutes acceptance of the amended terms.

13 Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable to the operation of online entertainment platforms. Any dispute arising from or relating to these Terms and Conditions shall first be resolved through good-faith negotiation. If negotiation fails, the dispute will be referred to binding arbitration in accordance with procedures established by seni108.

Members agree that any legal action or proceedings relating to the seni108 platform must be brought on an individual basis and not as part of any class or representative action.

14 Contact Us

If you have any inquiries, concerns, or complaints regarding these Terms and Conditions or the operation of the seni108 platform, our team is ready to assist you through the following channels:

• Live Chat: Available 24/7 directly within the seni108 platform or mobile app.
• Support Email: [email protected] (response within 24 business hours).
• FAQ: Visit the FAQ us for answers to common questions.