Privacy Policy

Privacy Policy seni108 – Malaysia Member Data Protection

Your privacy is our priority. This document clearly explains how seni108 collects, uses, stores, and protects your personal information as a member of our platform.

Last updated: January 2026 Language: English
Data Protection Commitment
seni108 upholds the highest privacy standards
256-bit SSL encryption for all data
Data is not sold to third parties
Data access and deletion rights guaranteed
Full compliance with the Personal Data Protection Act

1 Introduction

Seni108 is committed to protecting the privacy of every member and user of our platform at seni108.fun. This Privacy Policy explains in detail how we collect, use, store, disclose, and protect your personal information when you use the seni108 website, mobile app, and all related services.

This policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and global data protection industry best practices. By using the seni108 platform, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy applies to all information collected through the seni108.fun website, the seni108 mobile app, and any written or verbal communications between you and our team.

2 Information We Collect

Seni108 collects various categories of information depending on how you interact with our platform. In general, the information we collect falls into three main categories:

Identity Information

  • Full name as it appears on your official identity document.
  • Date of birth and gender for age verification purposes.
  • National identity card number (MyKad), passport number, or other valid identification documents.
  • Full residential address including postcode and state.
  • An active mobile phone number registered in your name.
  • A valid email address accessible only by you.

Financial Information

  • Bank account number and bank name for deposit and withdrawal purposes.
  • E-wallet details such as Touch 'n Go, GrabPay, or DuitNow used for transactions.
  • Deposit and withdrawal transaction history in your seni108 account.
  • Source of funds as declared during the KYC process or AML screening.

Technical & Usage Information

  • IP address and geographic location information based on your internet connection.
  • Device type, operating system, and web browser version in use.
  • Game activity logs including games played, wagers, and wins.
  • Login session data including the date, time, and duration of each session.
  • Cookie and tracking technology information as further described in Section 9.
Data Category Example Information Primary Purpose
Identity Name, IC, date of birth Identity Verification & KYC
Financial Bank account, e-wallet Payment processing
Technical IP address, device Security & Fraud Detection
Behaviour Game logs, sessions Service improvement

3 How We Collect Information

Your personal information is collected through various channels when you interact with the seni108 platform:

  • Account Registration: Information you provide when creating a new account at seni108.
  • KYC Process: Identity verification documents you upload for regulatory compliance purposes.
  • Financial Transactions: Details submitted when making a deposit or requesting a withdrawal.
  • Platform Usage: Data automatically generated as you browse and use the seni108 platform.
  • Support Communications: Information you share when contacting our customer support team.
  • Cookies & Tracking Technologies: Technical data collected automatically via cookies and analytics tools.
  • Trusted Third Parties: Verification information from KYC providers or payment providers we use.

We never purchase or obtain personal data lists from third parties for marketing purposes without your prior consent.

4 How We Use Your Information

All information collected by seni108 is used solely for legitimate and stated purposes. The primary uses of your information are as follows:

  • Processing account registration and verifying your identity through the mandatory KYC process.
  • Processing deposits and withdrawals securely and accurately to the correct account.
  • Providing effective customer support and resolving any issues or complaints related to your account.
  • Sending essential service communications such as transaction confirmations, security alerts, and account updates.
  • Detecting and preventing fraud, money laundering, and any misuse of the platform.
  • Complying with applicable legal and regulatory obligations, including AML and KYC requirements.
  • Analyzing platform usage patterns for service improvement and user experience enhancement.
  • Sending you relevant promotions, bonuses, and special offers, subject to your consent.
  • Ensuring platform security and protecting the integrity of games against any form of manipulation.

You may withdraw consent to receive marketing communications at any time by updating your notification preferences in your account settings or by contacting our customer support.

5 Data Sharing & Disclosure

Seni108 does not sell, rent, or trade your personal information to any third party for their own commercial purposes. However, there are limited situations where we may need to share your information:

Trusted Service Providers

We share necessary data with third-party service providers who help us operate the platform, including KYC providers, payment processors, cloud infrastructure providers, and analytics companies. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes specified by seni108.

Legal Requirements

Seni108 may be required to disclose your information to authorities, regulatory bodies, or law enforcement agencies where mandated by Malaysian law or a valid court order. We will endeavour to notify you of any such disclosure unless prohibited from doing so by law.

Business Transfer

In the event of a merger, acquisition, or sale of seni108 assets, member information may be transferred as part of the business assets. We will notify you of any change in ownership and the options available to you in such circumstances.

seni108 will never disclose your account information, password, or financial details to any unauthorized party. Be vigilant against any party claiming to act on behalf of seni108 and requesting your sensitive information.

6 Data Security

Seni108 continually invests in the latest security infrastructure to ensure your personal data remains protected at all times. The security measures we implement include:

  • 256-bit SSL/TLS Encryption: All data transmitted between your browser and seni108 servers is fully encrypted using industry-standard encryption protocols.
  • Data-at-Rest Encryption: Sensitive information stored in our databases, particularly financial details and identity documents, is encrypted using AES-256 algorithms.
  • Strict Access Controls: Only authorised personnel who require access to carry out their specific duties may access members' personal data.
  • Continuous Monitoring: Our systems are monitored 24/7 to detect any suspicious activity or unauthorized access attempts.
  • Regular Security Audits: Independent security assessments are conducted periodically by accredited third parties to identify and address any vulnerabilities.
  • Two-Factor Authentication (2FA): Full 2FA support on member accounts for an additional layer of protection.

While we take all reasonable precautions, no digital security system can be guaranteed to be entirely foolproof. In the event of any data security breach affecting your information, we are committed to notifying you within the timeframe required by applicable law.

7 Data Storage & Retention Period

Seni108 retains your personal information for as long as your account is active and for a defined period following account closure to fulfil applicable legal and regulatory obligations.

  • Active Account Data: Retained for the duration your account is active and continuously updated.
  • Financial Transaction Records: Retained for a minimum of 7 years from the transaction date to comply with Malaysia's financial legal requirements.
  • KYC Documents: Retained for a minimum of 5 years after account closure or the date of the last transaction, whichever is later, in line with AML requirements.
  • Communication Logs: Customer support communication records are retained for 2 years for reference and service improvement purposes.
  • Technical Data: Technical logs and analytics data are retained for a maximum of 13 months before being deleted or anonymized.

Once the retention period expires and there are no other legal requirements necessitating continued storage, your data will be securely deleted or anonymised so it can no longer be linked to you.

8 Your Rights Regarding Personal Data

As a seni108 member residing in Malaysia, you have certain rights regarding your personal information under the Personal Data Protection Act 2010 (PDPA). We fully respect and support these rights:

Right of Access

You have the right to request a copy of the personal information we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal information.

Right to Erasure

You may request deletion of your data subject to legal obligations that prevent immediate erasure.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a structured, machine-readable format for transfer.

Right to Restrict Processing

You may request that we restrict how we process your data in certain circumstances.

To exercise any of the above rights, please contact our Data Protection Officer via email at [email protected] or via live chat within the platform. We will process your request within 30 business days.

9 Cookies & Tracking Technologies

Seni108 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure account security, and understand how users interact with our services.

Types of Cookies We Use

  • Essential Cookies (Required): Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how you use the platform to help us improve performance and user experience.
  • Functional Cookies: Saving your preferences such as language and display settings to ensure a more personalized experience.
  • Analytics Cookies: Used together with trusted third-party analytics tools to understand platform usage patterns in an aggregated and anonymous manner.

You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the seni108 platform. For more information on managing cookies in your browser, please refer to the relevant browser help documentation.

10 Children's Privacy

The seni108 platform is strictly for individuals aged 18 years and above. We do not intentionally collect or process any personal information from individuals under the age of 18.

If we discover that personal information of a minor has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account. If you have reason to believe that a minor has registered on our platform, please contact us immediately at [email protected].

Parents and guardians are advised to monitor their children's internet usage and use appropriate parental control software to prevent unauthorised access to gambling websites.

11 Privacy Policy Amendments

Seni108 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Any material amendments will be communicated to members via a prominent notice on the website, in-app notification, or email to your registered address at least 14 days before the changes take effect.

The "Last Updated" date at the top of this document reflects the date of the latest version. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the seni108 platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact the seni108 Data Protection Officer:

We are committed to responding to all privacy-related inquiries within 14 business days. For data access or data deletion requests, processing time is up to 30 business days depending on the complexity of the request.

If you are not satisfied with how we have handled your personal information after contacting us, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP).

Our Standards

Why Your Data Is Secure With seni108

Data protection is not merely a legal obligation for us — it is the foundation of trust we build with every seni108 member.

Bank-Grade Encryption

Every bit of your personal and financial data is encrypted using the same 256-bit SSL technology used by leading financial institutions in Malaysia.

Integrated & Secure KYC

The seni108 identity verification process is handled by accredited KYC providers. Your documents are processed in a secure environment and are not retained longer than necessary.

No Data Sales

Seni108 has never and will never sell, rent, or trade your personal information to advertisers or third parties for their commercial gain.

Malaysia PDPA Compliance

All seni108 data handling practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and guidelines issued by the JPDP.

Instant Security Notifications

If any suspicious activity is detected on your account, the seni108 system will immediately send a notification to your registered email address and phone number.

Full Control in Your Hands

Through your seni108 account settings, you can manage your privacy preferences, update personal information, and submit data-related requests at any time.

Join seni108

Privacy Protected, Safer Gaming

Enjoy a safe online entertainment experience with your privacy always protected at seni108. Register today and feel the difference.

For adults aged 18 and above only. Your data is fully protected by seni108.

Bahasa Melayu